Privacy Policy
Effective Date: June 2, 2024
Restaserve (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Services”).
Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Business Information: Restaurant name, address, equipment details, maintenance records.
- Payment Information: Credit card details, billing address, and transaction history.
- Technical Data: IP address, browser type, operating system, device information, and usage data.
- Communication Data: Records of your communications with us, including emails, chat logs, and call recordings.
How We Use Your Information
We use the collected data for the following purposes:
- To Provide and Maintain Our Services: To set up and manage your account, process transactions, and deliver our Services.
- To Improve Our Services: To understand how our Services are used, to improve functionality, and to enhance user experience.
- To Communicate With You: To send you updates, newsletters, and promotional materials. You can opt-out of marketing communications at any time.
- To Ensure Security: To protect against unauthorized access, monitor for fraudulent activity, and maintain the security of our Services.
- To Comply With Legal Obligations: To fulfill legal requirements and respond to lawful requests from public authorities.
How We Share Your Information
We may share your personal data with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
- Business Partners: Partners who collaborate with us to offer integrated services or co-branded products.
- Legal Authorities: When required by law, regulation, or legal process, or to protect our rights and the rights of others.
- Other Users: In cases where you interact with other users through our platform, such as vendors and service providers.
Data Security
We implement a variety of security measures to ensure the safety of your personal data, including encryption, access controls, and regular security audits. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data that we hold.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Restriction: Request restriction of processing of your personal data.
- Portability: Request transfer of your personal data to another party.
- Objection: Object to the processing of your personal data in certain circumstances.
To exercise your rights, please contact us using the information provided below.
Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.